The prestigious 4th Annual Insurance India Summit & Awards
2019, with the theme “Integrating Technology & Big Data to
Enhance Distribution Channel, Marketing Strategy & Customer
Experience” provided a platform for industry stake holders to
work out a roadmap for unleashing the future of Indian Insurance Industry in
India. The summit was organized on 11 July 2019 at Hotel The Lalit Mumbai,
India.
This year a two day Pre-Conference Workshop was also organized on the topic
of “Product Innovation in Insurance”. Two world renowned
international trainers, Frederik Bisbjerg, Chief Digital Acceleration
Officer at Noor Takaful Insurance, UAE and Head of MENA & Digital
Transformation Specialist with The Digital Insurer, and Simon Phipps, Head
of Asia, Global Development & Blockchain, The Digital Insurer, conducted
various session, case studies in two days.
The Conference was inaugurated with the lamp lightening ceremony and welcome
address by Chief Guest Honourable Shri Nilesh Sathe, Former Member-
The Insurance Regulatory and Development Authority of India
(IRDAI), Where the honourable chief guest expressed his happiness
towards the conference and the organizer, Quest Conferences for organizing
the important summit on Indian Insurance Industry and Facility with the top
and eminent experts and leaders. He also mentioned the journey and
transformation of the industry with digitization and product innovation and
development.
The first big panel discussion for the day was - CEOs Power Panel:
IRDAI Regulation - Challenges & Impact on Insurance Business. The
panel members were, Mayank Bathwal, CEO, Aditya Birla Health Insurance,
Ashish Vohra, ED & CEO, Reliance Nippon Life Insurance, Vikas Seth, MD &
CEO, Bharti AXA Life Insurance Co. Ltd., V Viswanand, DMD, Max Life
Insurance and Dhyanesh Bhatt, CEO, GramCover. The CEO Panel was moderated by
Rajeev Arora, Partner, EY. Later on Manav Gaur, CEO, Monocept Consulting
Pvt. Ltd delivered a talk and presentation on "Technology as the Competitive
Advantage".
The next important panel discussion was, Adopting Digital Platforms
for Product Development & Enhancing Customer Experience. The
expert speaker for this panel were Dr. S Prakash, Joint MD, Star Health and
Allied Insurance, Atul Deshpande, COO, SBI General Insurance, Sonia Notani,
CMO, IndiaFirst Life Insurance, , Abhishek Gupta, CMO, Edelweiss Tokio Life
Insurance, Vikram Arora, Head-Digital Experience & Innovation, Bajaj Allianz
Life Insurance, Arif Syed, SVP Technology (CTO), Bharti AXA General
Insurance, Ashish Tanna, COO & Co-Founder, Aureus Analytics, and was
moderated by Sachin Seth, Partner, EY. Later on Parag Sharma, CEO, Mantra
Labs delivered a presentation on “Visual AI Workflow Platform for Automating
Insurance Workflows”.
The next panel discussion was, Distribution Challenges & Opportunities
in Indian Insurance Sector. The expert speakers at the panel were
Sumit Rai, MD & CEO, Edelweiss Tokio Life Insurance, Gaurav Saxena, SVP &
Head Third Party Distribution, Birla Sun Life Insurance, Simon Phipps, Head
of Asia, Global Development & Blockchain, The Digital Insurer, Satyendra
Shrivastava, Partner, Khaitan Legal Associates, Manav Gaur, CEO, Monocept
Consulting Pvt. Ltd, the panel was moderated by Alok Shukla, SVP, Bharti AXA
General Insurance. The panel was followed by a talk and presentation by
Ashish Singhal, MD, Experian Credit Information Company of India Pvt. Ltd
“Leveraging data and analytics for the future of Insurance”. The next panel
was, How to develop a portfolio of opportunities through Marketing
Channel? The experts on the panel were Srinivasan Iyengar, COO,
Reliance Nippon Life Insurance, Anup Seth, Chief Retail Officer , Edelweiss
Tokio Life Insurance, K V Dipu, President, Bajaj Allianz General Insurance,
Yusuf Pachmariwala, SVP and Head Operations, Tata AIA Life Insurance. The
panel was moderated by Shashank Shwet, Partner, EY.
The last panel discussion was around a very crucial topic, Strategies
and plans for anti-fraud technology – A real time necessity. The
experts on the panel were, Raunak Jha, Actuary & CRO, Reliance Health
Insurance, Sanjiv Dwivedi, Head, Investigation & Loss Mitigation team, Bajaj
Allianz General Insurance, Vishal Dubhashi, SVP - Strategic Planning Group
(Risk & Loss Mitigation) HDFC ERGO General Insurance, Amber Gupta, Head
Legal & Company Secretary, Aditya Birla Capital – Life Insurance, Dr. Sanjay
Tiwari, SVP, ICICI Lombard General Insurance. This panel was moderated by
Nitin Wankhede, VP & Co-Executive for Data Leverage, Value Momentum.
The evening started with the most awaited and prestigious 5th Annual
Insurance Awards 2020. The first award for the category of Life Time
Achievement Award in the Insurance Sector was given to Nilesh
Sathe - Former Member IRDA for his immense work for the Indian Insurance
Industry. Insurance Personality of the year award was given to
Aftab Alvi, President, Shriram General Insurance. Life Insurance
Company of the year award went to "ICICI Prudential Life
Insurance Company Limited", General Insurance Company of the
year award went to Bajaj Allianz General Insurance, Health
Insurance Company of the year award went to Star Health and Allied Insurance
Company Ltd. CEO of the year (Life) award went to Ashish Vohra,
CEO, Reliance Life Insurance, CEO of the year (General) went to
Pushan Mahapatra, CEO, SBI General Insurance, CEO of the year
(Health) went to Mayank Bathwal, CEO, Aditya Birla Health
Insurance, Customer Service Provider of the year award (Health)
went to Reliance Health Insurance, Customer Service Provider of the
year award (Life) went to Bharti AXA Life Insurance,
Customer Service Provider of the year award (General) went to
Bajaj Allianz General Insurance. Insurance Broker of the year
award went to AHI Insurance Broker, Best Claims Service Provider of
the year award went to TATA AIA Life Insurance, Best
Marketing Strategy of the Year award went to HDFC Life Insurance,
Technology Initiative of the year award went to Bajaj Allianz
Life Insurance, Best Cyber Team of the Year award went to Bajaj
Allianz General Insurance. Fraud Intelligence Insurance Company of the
year award went to Birla Sun Life Insurance Company Ltd,
Product Innovator of the year award went to IFFCO Tokio General
Insurance, Best Consumer Engagement TPA award went to MD India,
Best Start-up Broker of the year award went to GramCover.
The prestigious summit was conceptualised and organized by Quest
Conferences, and supported by knowledge Provider
EY.