The prestigious 4^th Annual Insurance India Summit & Awards 2019, with the theme “Integrating Technology & Big Data to Enhance Distribution Channel, Marketing Strategy & Customer Experience” provided a platform for industry stake holders to work out a roadmap for unleashing the future of Indian Insurance Industry in India. The summit was organized on 11 July 2019 at Hotel The Lalit Mumbai, India.

This year a two day Pre-Conference Workshop was also organized on the topic of “Product Innovation in Insurance”. Two world renowned international trainers, Frederik Bisbjerg, Chief Digital Acceleration Officer at Noor Takaful Insurance, UAE and Head of MENA & Digital Transformation Specialist with The Digital Insurer, and Simon Phipps, Head of Asia, Global Development & Blockchain, The Digital Insurer, conducted various session, case studies in two days.

The Conference was inaugurated with the lamp lightening ceremony and welcome address by Chief Guest Honourable Shri Nilesh Sathe, Former Member- The Insurance Regulatory and Development Authority of India (IRDAI), Where the honourable chief guest expressed his happiness towards the conference and the organizer, Quest Conferences for organizing the important summit on Indian Insurance Industry and Facility with the top and eminent experts and leaders. He also mentioned the journey and transformation of the industry with digitization and product innovation and development.

The first big panel discussion for the day was - CEOs Power Panel: IRDAI Regulation - Challenges & Impact on Insurance Business. The panel members were, Mayank Bathwal, CEO, Aditya Birla Health Insurance, Ashish Vohra, ED & CEO, Reliance Nippon Life Insurance, Vikas Seth, MD & CEO, Bharti AXA Life Insurance Co. Ltd., V Viswanand, DMD, Max Life Insurance and Dhyanesh Bhatt, CEO, GramCover. The CEO Panel was moderated by Rajeev Arora, Partner, EY. Later on Manav Gaur, CEO, Monocept Consulting Pvt. Ltd delivered a talk and presentation on "Technology as the Competitive Advantage".

The next important panel discussion was, Adopting Digital Platforms for Product Development & Enhancing Customer Experience. The expert speaker for this panel were Dr. S Prakash, Joint MD, Star Health and Allied Insurance, Atul Deshpande, COO, SBI General Insurance, Sonia Notani, CMO, IndiaFirst Life Insurance, , Abhishek Gupta, CMO, Edelweiss Tokio Life Insurance, Vikram Arora, Head-Digital Experience & Innovation, Bajaj Allianz Life Insurance, Arif Syed, SVP Technology (CTO), Bharti AXA General Insurance, Ashish Tanna, COO & Co-Founder, Aureus Analytics, and was moderated by Sachin Seth, Partner, EY. Later on Parag Sharma, CEO, Mantra Labs delivered a presentation on “Visual AI Workflow Platform for Automating Insurance Workflows”.

The next panel discussion was, Distribution Challenges & Opportunities in Indian Insurance Sector. The expert speakers at the panel were Sumit Rai, MD & CEO, Edelweiss Tokio Life Insurance, Gaurav Saxena, SVP & Head Third Party Distribution, Birla Sun Life Insurance, Simon Phipps, Head of Asia, Global Development & Blockchain, The Digital Insurer, Satyendra Shrivastava, Partner, Khaitan Legal Associates, Manav Gaur, CEO, Monocept Consulting Pvt. Ltd, the panel was moderated by Alok Shukla, SVP, Bharti AXA General Insurance. The panel was followed by a talk and presentation by Ashish Singhal, MD, Experian Credit Information Company of India Pvt. Ltd “Leveraging data and analytics for the future of Insurance”. The next panel was, How to develop a portfolio of opportunities through Marketing Channel? The experts on the panel were Srinivasan Iyengar, COO, Reliance Nippon Life Insurance, Anup Seth, Chief Retail Officer , Edelweiss Tokio Life Insurance, K V Dipu, President, Bajaj Allianz General Insurance, Yusuf Pachmariwala, SVP and Head Operations, Tata AIA Life Insurance. The panel was moderated by Shashank Shwet, Partner, EY.

The last panel discussion was around a very crucial topic, Strategies and plans for anti-fraud technology – A real time necessity. The experts on the panel were, Raunak Jha, Actuary & CRO, Reliance Health Insurance, Sanjiv Dwivedi, Head, Investigation & Loss Mitigation team, Bajaj Allianz General Insurance, Vishal Dubhashi, SVP - Strategic Planning Group (Risk & Loss Mitigation) HDFC ERGO General Insurance, Amber Gupta, Head Legal & Company Secretary, Aditya Birla Capital – Life Insurance, Dr. Sanjay Tiwari, SVP, ICICI Lombard General Insurance. This panel was moderated by Nitin Wankhede, VP & Co-Executive for Data Leverage, Value Momentum.

The evening started with the most awaited and prestigious 5th Annual Insurance Awards 2020. The first award for the category of Life Time Achievement Award in the Insurance Sector was given to Nilesh Sathe - Former Member IRDA for his immense work for the Indian Insurance Industry. Insurance Personality of the year award was given to Aftab Alvi, President, Shriram General Insurance. Life Insurance Company of the year award went to "ICICI Prudential Life Insurance Company Limited", General Insurance Company of the year award went to Bajaj Allianz General Insurance, Health Insurance Company of the year award went to Star Health and Allied Insurance Company Ltd. CEO of the year (Life) award went to Ashish Vohra, CEO, Reliance Life Insurance, CEO of the year (General) went to Pushan Mahapatra, CEO, SBI General Insurance, CEO of the year (Health) went to Mayank Bathwal, CEO, Aditya Birla Health Insurance, Customer Service Provider of the year award (Health) went to Reliance Health Insurance, Customer Service Provider of the year award (Life) went to Bharti AXA Life Insurance, Customer Service Provider of the year award (General) went to Bajaj Allianz General Insurance. Insurance Broker of the year award went to AHI Insurance Broker, Best Claims Service Provider of the year award went to TATA AIA Life Insurance, Best Marketing Strategy of the Year award went to HDFC Life Insurance, Technology Initiative of the year award went to Bajaj Allianz Life Insurance, Best Cyber Team of the Year award went to Bajaj Allianz General Insurance. Fraud Intelligence Insurance Company of the year award went to Birla Sun Life Insurance Company Ltd, Product Innovator of the year award went to IFFCO Tokio General Insurance, Best Consumer Engagement TPA award went to MD India, Best Start-up Broker of the year award went to GramCover.

The prestigious summit was conceptualised and organized by Quest Conferences, and supported by knowledge Provider EY.