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Insurance is a sunrise sector in India. Its prospects are brighter than ever before.

While the Corona pandemic highlighted the inadequate insurance coverage for health, general and life coverage, the recent budget announcement to increase Foreign Direct Investment limit from 49 to 74% will provide a much needed boost to the industry. Greater availability of capital in the sector will lead to further expansion in the market and products. Recent acceleration in adoption of digital technology in acquiring, serving and retaining customers has opened new possibilities. This greater competition will benefit the consumers and augurs well for the long-term prospects of the industry.

In sunrise industries, ambitious business leaders are championing the idea of “aspire ten times higher” and leading their companies in terms of extent and speed. They are rethinking business models, distribution, and cost innovation. CEOs are spending more time with one another within and across industries; insurance CXOs are learning from the pharmaceuticals sector on analytics and distribution, and from high tech regarding distribution and agility.

Our Speakers

Mr. Gopalan Srinivasan
  • Ex-Chairman, New India Assurance, Chief Guest
Mr. M.R. Kumar
  • Ex-Chairman, LIC, Honorable Guest
Gautam Mehra
  • Partner, PwC
Rahul Sudame
  • Head – Insurance Delivery Unit, Persistent Systems
Sandeep Kushwaha
  • Senior Vice President and Head of Analytics & AI, Aegon Life
Aalok Bhan
  • Founder and CEO Aalok Bhan Consultants pvt ltd and Director , 25 points systems, india
Sapna Desai
  • CMO, Manipal Cigna Health
Sayandeb Mitra
Sayandeb Mitra
  • Managing Director, PwC
Sivakumar K
Sivakumar K
  • CTO , Gradatim
Balkrishna Singhania
  • Head - Digital Technology & Analytics, HDFC Life
Akshay Dhand
  • Appointed Actuary, Canara HSBC Life Insurance Company Ltd
Raj Kapoor
Raj Kapoor
  • Founder, India Blockchain Alliance & Blockchain Governance Council, India
Amit Roy
Amit Roy
  • Partner, PwC
Nidhi Raina
Nidhi Raina
  • CEO, Quonscious
Sharmistha Bagchi
Sharmistha Bagchi
  • Partner, PwC
Mitesh Dabrai
Mitesh Dabrai
  • Director, Expanded Vertical & Finance Vertical Leader - Consumer Insights, NIQ
Mr K V Dipu
  • Senior President at Bajaj Allianz General Insurance Company
Miranjit Mukherjee
Miranjit Mukherjee
  • Ex CFO, Future Generali Insurance, HDFC Chubb and Tata AIG
Mr Satyamohan Yanambaka
Mr Satyamohan Yanambaka
  • CEO, Writer Information Management Services
Simon Phipps
Simon Phipps
  • Founder, The Digital Insurer


9:50 AM

Guests take their seats

10.00 AM

Lamp Lighting Ceremony

Chief Guest and Guest of Honour

10:05 AM

Welcome by Quest Conferences

Arvind Singh, CEO, Quest

10:10 AM

Chief Guest Address

Mr. Gopalan Srinivasan, Ex-CMD, New India Assurance

10:25 AM

Guest of Honour Address

Mr. MR Kumar, Ex-Chairman, LIC

10:40 AM

Industry Pledge

Pledge "Insurance for all Indians by 2047"

10:45 AM

Lifetime Achievement Awards

10:50 AM

In Conversations with

Mr. M.R. Kumar, Ex-Chairman, LIC

Mr. Gopalan Srinivasan, Ex-CMD, New India Assurance

Mr. Gautam Mehra- Partner, PWC- Moderator

11:20 AM

Digital Imperatives- Shaping the future of insurance

Rahul Sudame - Head Insurance Delivery Unit, Persistent Systems

11:40 AM

Networking Break

12:00 PM

CDO/CMO panel – Extending reach through new distribution platforms & strategies

Sandeep Kushwaha, Aegon Life

Aalok Bhan, Director, 25 Points Systems, India

Sapna Desai, CMO, Manipal Cigna Health

Sayandeb Mitra, PWC- Moderator

  • Strategies adopted to pursue twin objectives - reach the uninsured and serve the under insured in a cost-effective manner
  • New technologies and strategies to personalize products & services
  • Developing partnerships with new age players like PayTM and Amazon as alternative channels Market Conduct in the new channels
  • Future of bank assurance: can and how bank assurance with stand the online onslaught as banks discourage their clients to visit branches?
  • Expense of Management: Its implications for product development and priorities
  • Q & A
13:00 PM

Why digital learning is critical to your success?

The Digital Insurer- Simon Phipps- TDI Hong Kong- Video

13:20 PM


14:20 PM

Innovations Panel – New products, packaging and risk based pricing

Sivakumar, CTO , Gradatim

Balkrishna Singhania, EVP, HDFC Life

Akshay Dhand, Appointed Actuary, Canara HSBC Life

Raj Kapoor, Founder, India Blockchain Alliance

Amit Roy, Partner, PWC- Moderator

  • What have we learnt from the “sandbox” plan by IRDAI?
  • Identify “micro” customer segments and offering differentiated products & services Adopting risk and usage- based pricing in insurance. Adoption of Sachet approach?
  • Reducing “time to market” by co creating with customers and leverage partners, digital distribution and market places to sell
  • Design thinking for new products to reduce the business leakage throughout the product lifecycle and improve customer retention, Managing & Rewarding Innovation as a culture of the organization.
  • Designing products and services for Digital Natives
  • Audience Q & A
15:20 PM

People strategies for digital transformation

Nidhi Raina - CEO, Quonscious, ex- Head, People & Culture Tranformation, TCS

15:45 PM

Networking Break

16:00 PM

COO/CFO/CSO Panel: Retaining customers, improve customer experience & reduce churn

Sharmistha Bagchi, Partner, PWC-Moderator

Mitesh Dabrai, Expanded & Finance Vertical Leader - Consumer Insights, NIQ

K.V. Dipu, Senior President, Bajaj Allianz General Insurance

Miranjit Mukherjee, Ex CFO, Future Generali Insurance

  • Use of data. Apps and AI technologies to acquire and retain new business
  • How to improve “Claim Paid ratio? Timeliness?
  • Adoption of InsureTech to improve services and reduce fraud
  • Use of robots and IoT devices being used to improve revenue, reduce costs and manage risks
  • Managing frauds in the era of rising customer expectations
  • IFRS-17: Implications and how the industry is preparing for its implementation.
17:00 PM

Corporate Presenation

Mr Satyamohan Yanambaka, CEO, Writer Information Management

17:20 PM

Awards Ceremony

Awards Presentation

18:30 PM

End of the Day

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For Speaking opportunities & Media partnership

  • Mrs. Yogita Vaidya
  •   +91 93236 42211

For Sponsorship & Exhibition opportunities & Delegate Registrations

  • Mr. Arvind Singh
  •   +91 98117 58718